Rates & Policies
Rates, Fees & Stay Information
Rates
Fees
Check-in / Check-out
Check-in / Check-out
Cancellation Policy
Q. Can I reschedule instead of cancelling?
Yes. If your dates no longer work, ask us about moving your stay to another available date instead of cancelling outright — this keeps your rent intact and avoids the refund schedule entirely, subject to availability.
Q. What counts as the "arrival date" for the refund timeline?
Your scheduled check-in date is what the 21-day and 14-day windows are measured against, not the date you originally booked.
Q. Is the security deposit refunded separately from rent?
Yes. The $300 security deposit is held separately and is returned after a checkout inspection, regardless of the cancellation window that applied to your rent.
Q. What if the cottage becomes unavailable on our side?
In the rare case we have to cancel your reservation — for example due to an unforeseen maintenance issue — you'll receive a full refund of rent and fees, no matter how close it is to your arrival date.
Q. How do I request a cancellation?
Message us directly by email or phone with your booking details. We'll confirm your refund amount in writing based on the date we receive your request.
Cancellation Policy
- Free cancellation up to 21 days before arrival
- 50% refund if cancelled within 14 days of arrival
- No refund if cancelled less than 14 days before arrival
House Rules
- No smoking indoors
- Quiet hours: 10:00 PM – 7:00 AM
Please treat the cottage and neighbors with care and respect.
Rules For
Pets
- Owners must clean up after pets (inside and outside) so that the next guests do not have to face any unpleasant surprises.
- All pets must be kept on a leash when outside.
- Animals must be kept off all furniture at all times.
Smocking
Fire
- Before lighting a fire in the fire pit, call toll-free 1-877-847-1577 for daily fire danger ratings and more information on burning. Fire bans can change regularly so it is important to know the current status to prevent causing a forest fire or receiving a hefty fine.
- Never leave a fire unattended.
- If you are bringing your own firewood, please purchase it locally to the cottage so that you are not transporting any pests into the area.